- Introduction
Lux World Realty, a marketing brand of KB Solutions FZCO, values your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, and communications.
- Who We Are
Lux World Realty operates under the legal entity KB Solutions FZCO, registered in Dubai, United Arab Emirates, under Company Registration Number DSO-FZCO-19439. Our business address is:
KLB Solutions FZCO
Unit No. 21089 – 001,
IFZA Business Park,
DDP, Dubai,
United Arab Emirates.
This privacy policy applies to the operations of Lux World Realty and the personal data we process as part of our marketing activities.
- What Information We Collect
We may collect the following types of personal data:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Financial Information: Payment details when you engage in transactions with us.
- Property Preferences and Interests: Details of properties you are interested in or inquiries you have made.
- Technical Data: IP addresses, browser type, and operating system.
- Marketing and Communications Data: Your preferences for receiving marketing materials and your communication preferences.
- How We Collect Your Information
We collect personal data through various means, including:
- Direct Interactions: When you fill out forms, request information, or communicate with us via email or phone.
- Automated Technologies: As you navigate our website, certain technical data is collected through cookies and similar technologies.
- Third Parties: We may receive personal data from third parties, such as property portals, business partners, or publicly available sources.
- How We Use Your Information
We use your personal data for the following purposes:
- To Provide Services: To respond to your inquiries, facilitate property transactions, and offer real estate services.
- Marketing Communications: To send you marketing materials that may be of interest to you, in line with your communication preferences.
- Improving Our Website: To analyze how you use our website and improve its functionality and user experience.
- Compliance with Legal Obligations: To comply with legal requirements, such as anti-money laundering regulations.
- Sharing Your Information
We may share your personal data with:
- Service Providers: Third-party service providers who assist us in our operations, such as IT service providers, payment processors, and marketing agencies.
- Business Partners: Real estate agents, property developers, and other partners involved in providing the services you have requested.
- Legal and Regulatory Authorities: Where required by law, we may disclose your information to regulatory bodies, law enforcement, or other legal entities.
- International Transfers
As part of our global operations, your personal data may be transferred to and processed in countries outside of your home jurisdiction. We ensure that appropriate safeguards are in place to protect your data during such transfers.
- Data Security
We take data security seriously and implement various measures to protect your personal data, including encryption, access controls, and secure data storage. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
- Your Rights
You have certain rights regarding your personal data, including:
- Access: The right to request access to the personal data we hold about you.
- Correction: The right to request correction of inaccurate or incomplete data.
- Deletion: The right to request deletion of your data, subject to legal constraints.
- Objection: The right to object to the processing of your data for direct marketing purposes.
- Data Portability: The right to request transfer of your data to another service provider.
To exercise any of these rights, please contact us using the details provided below.
- Retention of Your Data
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.
- Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.
- Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you via email or other communication channels.
- Contact Us
If you have any questions or concerns regarding this privacy policy or your personal data, please contact us at:
Lux World Realty
KLB Solutions FZCO
Unit No. 21089 – 001,
IFZA Business Park,
DDP, Dubai,
United Arab Emirates.
Email: info@luxworldrealty.com